Case Histories

Managed Services for Contractors

The electrical contractor service industry has changed over the last 20 years as companies diversify and add to their list of competencies to stay competitive. Organizations that used to specialize only in electrical, plumbing or HVAC have found it necessary to expand their core competencies that overlap into other trades. Electricians are expanding into heating and air conditioning and, plumbers are expanding into solar solutions and vice versa.

RR Electric Heating & Air chooses Plexus IT to resolve their issues and care for their network.

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Managed Services for Staffing Companies

As the economy rises and falls companies have learned that it sometimes makes more economic sense to outsource their staffing requirements, staffing up and reducing head count as business needs dictate. Others forego the traditional want ad for new employees and leave the bulk of the recruitment and screening process to staffing agencies who know how to identify top talent.

The Bernstein Group chooses Plexus IT to migrate their legacy systems to a more robust selection.

Plexus and Bernstein celebrate their 8th year of working together.

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Managed Services for Engineering Companies

Over the past few decades the affordability of powerful computer systems radically changed the design and production processes for several industries involved in graphic design or use of graphics in their service offerings. Case in point, structural and civil engineers who understood that the days of drafting boards and protractors were numbered and that computer-aided design (CAD) software was becoming the new standard tool. Their customers and related industries that would need their drawings would need them in soft format rather than huge rolls of paper. The technology would allow them to receive and respond more efficiently to RFPs and become more productive.

Anacapa Engineering chooses Plexus IT to help them upgrade their technology and remain competitive.

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Managed Services for Multiple Locations

Retail and other businesses with multiple locations must be serviced in a way to maintain consistency throughout all. This is critical particularly when servicing the public and a consistent corporate image is to be kept up. The difficulty resides in inconsistent culture and procedure among the locations so that treatment of IT equipment is properly prioritized. The manager at one location may not emphasize to staff the critical nature of the IT systems as another manager, allowing known issues to be tolerated without alerting IT support staff. Eventually, the situation crashes at a critical time leaving a negative impression with customers not to mention the impact on revenue. IT equipment must be locked down tight to minimize the potential for user-related problems and closely monitored to ensure all systems are functioning optimally. If there is a failure, a system must be in place to quickly resolve it keep the store of office in business.

California Tanning Salons engages Plexus IT to overhaul their office and 20 retail locations with over 100 employees and 70 network endpoints.

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